Refund and Returns:

MCT Custom Designs guarantees the products it sells are free from manufacturing defects and as such will be good for 120 days after the purchase of the product. If the product fails or breaks due to a manufacturing defect during that time, you agree to take a photograph of the failed or broken product and send the photograph or the original failed or broken product to MCT Custom Designs. Upon receipt of the product or the photograph, MCT Custom Designs will send a replacement of the product, issue a store credit, or will issue a refund via the original payment method for the purchase value of the failed or broken product(s). MCT Custom Designs credit can be used on the MCT Custom Designs website for any purchase.

MCT Custom Designs does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. You agree that the determination of whether a products failure or breakage is due to a manufacturing defect is within the sole discretion of MCT Custom Designs. You further agree to provide full and complete information regarding the circumstances of the failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by MCT Custom Designs as to the cause of the failure or breakage.

MCT will not allow any refunds unless there is error on the part of MCT. Refund value will be less than or equal to the sold price of the product excluding shipping charges. All refunds have to be approved by MCT Customer Service. Refunds are issued within 15 business days after their approval. MCT will not be responsible for any charges by banks or third party including but not limited to fees or interest.

We guarantee the products we sell are free from manufacturing defects and are good for 120 days after the purchase of the product. If the product fails or breaks due to a manufacturing defect during that time, take a photograph of the failed or broken product and send it to us. MCT Custom Designs will send a replacement of the product, issue store credit, or issue a refund via the original payment method for the purchase value of the failed or broken product(s). MCT Custom Designs credit can be applied to any purchase on the MCT Custom Designs website. Please note, if there is no activity for a continuous period of 90 days, the order will be automatically cancelled, and the order amount paid by any mode by the user will be transferred to the Stores Credit of the user account.

Stores’ Credit Usage Policy
Store credit balances can be used on the entire range of products on our website. It shall be valid for a period of 180 days from the date of credit.